Privacy Policy

At Tria, (previously Threely), a product built by Threely Dimensions Inc., a Delaware corporation we are dedicated to ensuring the privacy and security of our users. This Privacy Policy ("Policy") outlines how we handle information when you use our non-custodial crypto wallet ("Wallet"). By using Tria, you consent to the practices described in this Policy.

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1. Information Collection

1.1. Personal Information Collected

Tria gathers information that identifies individuals, which may include:

Identifiers and contact details: Your name, phone numbers, email address, cryptocurrency wallet address (public keys), and other provided information.
Developer-specific data: If you're a developer, this includes data you ask us to collect from end-users to customize the Services. This might encompass blockchain preferences, usernames, financial vendor choices, account details, balances, and transaction history.
Social network data: Personal details from your Google, Facebook, or other social accounts used for login (if applicable).
Location data: Time-zone settings and device location.
Online activity: Pages visited, device type, software, online identifiers (IP address, etc.).
Financial preferences: Your choice of financial service providers
Preferences, feedback, and surveys: Your input on our products.
Correspondence: Communications with Tria.

1.2. Non-Personal Information

Tria may also collect unidentified, non-personal data related to your online browsing activity when using our Services. This information cannot directly identify you. We may also aggregate user data for analysis. Information might be anonymized or de-identified, preventing individual identification. The use and disclosure of such aggregated or de-identified information is unrestricted. Kindly note, if we combine Personal Information with Non-Personal Information, the combined data will be treated as Personal Information.

1.3 How is this information collected

1.3.1 Tria may collect Personal Information and/or Non-Personal Information (collectively, “Information”) during your access and/or use of the Service. This collection happens through your interactions and communications with the Service.

1.3.2. Information You Provide. When you access and use the Services, we may get access to information you share. This may include, for example, your IP address, wallet address (public keys), browsing activities on our Website, your first and last name, email address, and other identifiers.

1.3.3. Information Provided to Tria by Developers. Tria also collects Information provided by Developers. The specific types of information and reasons for processing vary based on the tools and features Developers use within our Services. When a user interacts with a Developer's application, the scope of information collected is defined by the Developer. The Developer is responsible for explaining to their end users how their information will be collected, processed, shared, and by whom, as well as obtaining any legally required consent.

Information Collected Automatically. When you access or use the Services, we may automatically collect Information about you, including:
Usage Information. Tria monitors user activity in connection with the Services and collects information such as IP address, time of access, browser type, language, ISP, applications and features used, content accessed, and actions taken.
Device Information. We may collect information about the device you use to access the Services, including hardware model, operating system, unique identifiers, mobile network information (if applicable), or platform information (if applicable).
Cookies and Other Tracking Technologies.

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2. Information Use

2.1 How Tria Uses Your Information

Tria uses your information to offer, improve, and support our services, as permitted by law. This includes - providing, maintaining, developing, and promoting our products and services. Sending system updates, security alerts, and support messages. Communicating with you about offers, surveys, events, and other news. Personalizing your experience and offering content tailored to you. Analyzing usage trends and conducting research. Preventing fraud, protecting our rights, and complying with legal obligations.

2.2 Marketing Communications

If you wish, Tria may send you promotional communications via email or SMS/MMS. You have the right to opt-out at any time by. Following the unsubscribe instructions in the communication. Contacting us at hello@threely.io. We may still send essential service-related notices, such as updates to this policy or information about your account.

2.3 Sharing Your Information

Tria may share your information with third parties who help us operate our services (e.g., customer support, payment processors). These parties are restricted from using your information for any purpose other than providing services to Tria.

We may also share your information: With developers, if you choose to connect their services to our platform. To comply with legal obligations, exercise our rights, or protect our interests. In the event of a merger, acquisition, or asset sale.

2.4 International Transfers

Tria may transfer your information to locations outside your country of residence to provide our services. By using our services, you consent to these transfers.

2.5 Legal Disclosures

We may disclose your information if required by law, to protect our rights, or in response to a legal proceeding.

2.6 Non-Personally Identifiable Information

We may share aggregated, non-personally identifiable information with business partners, investors, or the general public.

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3. Information Storage

3.1 Tria may store your information to provide our services, meet legal obligations (audits, accounting, etc.), resolve disputes, and enforce our Terms of Service. This applies to Tria and any third parties who process your data on our behalf.

2.2 We typically retain personal information for a maximum of ten (10) years. If we no longer need the information and retention is unnecessary, we'll either securely delete it or anonymize it to remove any identifying details.

3.3 If you email hello@threely.io or communicate with us, we might keep those records to handle your requests and enhance our services.

3.4 Please avoid sending us confidential or sensitive information via email. We can't guarantee the confidentiality of such content. If we receive such information, it may be stored or used as described above, without any breach of our obligations under this policy.

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4. Information Security

4.1 Data Security

Tria values the privacy of our users. We employ industry-standard practices to safeguard your information against unauthorized access, changes, disclosure, or deletion. This includes regular reviews of our data practices, secure data transmission (SSL technology), and restricted system access only to authorized personnel. Those personnel are bound by confidentiality agreements.

4.2 Security Limitations

While we strive to protect your information, no internet-based data transmission or storage is completely secure. If we learn of a security breach, we'll promptly notify affected users so you can take appropriate actions. These notifications will comply with applicable laws, regulations, and Tria's internal policies.

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5. Data Protection

We have implemented appropriate technical and organizational measures to protect the security of your information. However, please be aware that no data transmission or storage system can be guaranteed to be 100% secure.

(a) A Wallet may be subject to certain exploits and Tria is not responsible for any such exploits. While Tria has taken a number of precautions to ensure the security of the Wallet, the technology is relatively new and in Beta and it is not possible to guarantee that the code is 100% free from bugs or errors. Users accept all risks that arise from using the Wallet, including, and not limited to, the risk of any funds being lost due to an exploit.

(b) You are solely responsible for securing your Login Credentials and any device you use to access your Wallet. You understand that anyone who obtains your Login Credentials and access to your device may access your Wallet with or without your authorization and may transfer any Blockchain Assets accessible through your Wallet.

5.1 Protecting Your InformationTria will never request your passwords, banking details, or credit card information directly. Any communications claiming to be from Tria and asking for this sensitive data should be ignored. Report such attempts to us at hello@threely.io.

5.2 Public Device UsageIf accessing Tria from a public device, always log out completely and close your web browser when finished to protect your information.

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6. EU Guidelines

This section applies to residents of the European Union (EU). Tria complies with the EU General Data Protection Regulation (GDPR). As a Data Controller, Tria processes your personal data with your consent as outlined in our Privacy Policy and Terms of Service.

Lawful Basis for Processing

Tria may collect and use your personal data for legitimate purposes outlined in section above. We may also process data to comply with legal obligations or protect vital interests.

Your Rights under GDPR

You have the following rights under the GDPR. To exercise these rights, please email hello@threely.io.

Access and Correction: Access the personal data we hold about you and request corrections if inaccurate.
Deletion and Restriction: Request deletion or restriction of your data in specific scenarios.
Withdraw Consent: Withdraw consent for the processing of your personal data.
Data Portability: Receive a copy of your personal data for reuse across different services.

Complaints

You may lodge a complaint with a Data Protection Authority (DPA) within the European Economic Area (EEA) regarding the collection and use of your data.

Consent and Questions

For questions or to withdraw consent, please email hello@threely.io

Information Transfers

By agreeing to this Policy, you consent to Tria sharing your data outside the EEA in compliance with data protection laws. Standard data protection clauses approved by the European Commission are used for such transfers.

No Fees for Exercising Rights

Tria will not charge you for exercising any of the rights listed above.

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7. Recovery Functionality

In order to provide recovery functionality for your Wallet, we may offer the option to associate an email address with your account. However, we do not store or process this email address. Instead, we convert the email address to a hashed format that is unrecognizable by our backend/infrastructure systems. This hashed format is used solely for the purpose of facilitating account recovery. Please note that if you choose to use a third-party email sending provider for account recovery, they may collect and process your email address. We do not share any @tria account information with these third-party providers.

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8. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make material changes, we will notify you through a notice on the Wallet's website. Your continued use of the Wallet after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@tria.so

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